Effective Date: October 2025

Welcome to Carousel of Art, a website dedicated to selling artist prints by Steve Tracy Gallery ("the Site"). By accessing or using the Site, you agree to our Shipping Policy. Please read this policy carefully. If you have any questions, please contact us at info[at]stevetracyart.com.

Shipping Coverage

Carousel of Art currently offers shipping within Canada only. All orders are shipped directly from our studio or fulfillment partners using reputable carriers to ensure safe and timely delivery.

If you are located outside of Canada and are interested in purchasing a print, please contact us to explore international shipping options. We are happy to explore a custom shipping solution where possible.

Pricing

There may be additional shipping charges applied at the time of purchase.

Applicable taxes (HST) are calculated and shown at checkout in accordance with Ontario and federal sales tax laws.

Processing & Delivery Times

Orders are typically processed within 7–10 business days. Delivery times vary depending on location, but most Canadian orders arrive within 2–3 weeks from the date of purchase. Factors outside our control, such as postal strikes, will affect processing and delivery times.

Each print is carefully packaged to ensure it arrives in perfect condition. You will receive a confirmation email once your order has shipped, including tracking information when available.

Lost or Damaged Shipments

If your print arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of delivery (or expected delivery).

We will work with you to resolve the issue, in compliance with Ontario’s Consumer Protection Act and applicable federal shipping standards.

Questions or Special Requests

We value our collectors and will always strive to provide a smooth and transparent shipping experience.

For any special requests, expedited orders, or international inquiries, please contact us directly to discuss available options.